I forgot to order pictures, now what?

May 08, 2017 Artona 0 Comments


We've got great news for anyone who forgot to order school pictures or grad photos. We know that life can get a bit crazy, especially if you're a full-time student. That’s why we keep your images on file, just in case!

For school pictures, we keep your images for one whole year after your original picture day and for graduation photos we keep your images on file for 5 years.

After these dates have passed, we automatically delete the files. So be sure to contact us as soon as possible. Whether you’ve changed your mind and decided you do need those pictures, you want to order more pictures, or you just simply forgot to place an order, have no fear!

Rush services are available, too, if you need them by your graduation day.

Contact Artona at your earliest convenience and we’ll help you sort everything out. We recommend calling us directly at (604) 872-7272 or emailing us directly at social@artona.com.

Check out or frequently asked questions page for more information here